Privacy Policy

Creative Custom Railings Privacy Policy Effective Date: April 10, 2026

1. Information We Collect

Information You Provide Directly

When you fill out our Contact / Get a Quote form, we may collect:

First and last name
Email address
Phone number
Subject of your inquiry
Message or project description

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting platform (Wix) and analytics tools, including:

IP address and general geographic location
Browser type and operating system
Pages visited and time spent on the Site
Referring website or search engine

This data is collected through cookies and similar tracking technologies. For more information about how Wix collects and processes data, please refer to the Wix Privacy Policy at www.wix.com/about/privacy.

2. How We Use Your Information

We use the information we collect solely to:

Respond to your inquiries and provide project estimates
Communicate with you about your project or service request
Improve our website content and user experience
Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We work with Wix as our website hosting platform. Wix may process your data on our behalf in accordance with their privacy practices.
Legal Requirements: We may disclose your information if required by law, court order, or government authority.
Business Protection: We may share information to protect the rights, property, or safety of Creative Custom Railings, our customers, or others.

4. Cookies

Our Site may use cookies and similar technologies to enhance your browsing experience and gather analytics data. Cookies are small text files placed on your device by your browser. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

5. Data Retention

We retain the personal information you submit through our contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up communication. We do not maintain long-term marketing databases.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our Site is hosted on Wix, which employs industry-standard security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of any marketing communications

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites, including our Instagram profile and Sketchfab 3D rendering portfolio. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Creative Custom Railings 22355 Middle Rd, Cutchogue, NY 11935 Phone: 631-734-5430 Email: vculmone@creativecustomrailings.com Website: www.creativecustomrailings.com